ENCS Sunday Gathering: Zoom Tips & Tricks

How to use Zoom
  • Click the link. 
  • Download the app.
  • You can join as a guest, there's no need to make an account.
  • You may need to enter the Zoom call info again.
  • Make a username that helps us know who else is with you.
  • Join the call! We can't wait to connect with you.
  • If you've logged in early, you'll enter into a waiting room. We'll let you in 5-10 min before service starts!

What to expect during service
  • Once you enter the Zoom call, sit back and relax! We'll make sure you're seeing and hearing the right screen. The screen view we recommend is 'active speaker'. This is the default view. You can toggle between different views on the top right corner of the screen.
  • Everyone is muted by default. No need to adjust this.
  • You can choose whether or not to have your camera on. We will announce a virtual 'Meet & Greet' moment after worship and encourage you to turn your camera on for at least that time.
  • To turn your camera on, engage the screen by tapping (phone) or moving your cursor (computer) and selecting the small camera icon. Red with a slash means the camera is off. White without the slash means the camera is on.

Fun features of Zoom!
  • Reactions (thumbs up and clapping) - Please feel free to use and engage with the reactions!
  • Chat with everyone. Feel free to use the chat feature during the beginning and end of our time together. Also, look here for links during service.
  • We will not be monitoring the "Raise Hand" feature. Raise Hand ≠ Praise Hands ;) Please stick to the reaction features listed above

FAQs (tech support, kids engagement)
  • Should I use my phone or a computer?
    • We recommend using a computer for the most complete experience. It may be more difficult to use all the features in the phone app.
    • If you're not connected to wi-fi, we recommend using the call-in number rather than using the phone app. Zoom calls tend to use a lot of data.
  • Why is the video and/or audio unclear?
    • We'll make sure our audio and video feeds are clear. If yours isn't, it is most likely your internet - other devices that are online will slow down your device's ability to stream the video.
    • One way to get better audio is to use the call-in feature on your phone for audio and a computer for video.
  • What is the best way to engage my kids during the service?
    • Feel free to watch together as a family. We heard feedback that even when children were engaging in other activities in the same space, they were still picking up on content that led to great questions and conversation later.
    • At the end of the sermon, we'll have a suggested family discussion question or two, so your family can discuss the main parts of the sermon together!